top of page
Ukuba uxelelwe ukuba umbane wakho uza kukhutshwa

Eli cebiso lisebenza eNgilane  

Ngubani ongafanele aqhawulwe

Ababoneleli abavumelekanga ukuba bakunqamle phakathi kwe-1 Oktobha ne-31 Matshi ukuba:  

  • Umntu odla umhlala-phantsi ohlala yedwa

  • umntu odla umhlala-phantsi ohlala nabantwana abangaphantsi kweminyaka emihlanu

Ababoneleli aba-6 abakhulu basayine isivumelwano sokuqinisekisa ukuba awuzukucinywa nangaliphi na ixesha lonyaka ukuba:

  • ukukhubazeka

  • iingxaki zempilo zexesha elide

  • iingxaki ezinzima zemali

  • abantwana abancinci abahlala ekhaya

​​

Aba bathengisi yiBritish Gas, i-EDF Energy, i-npower, i-Eon, iScotland Power kunye ne-SSE.

Abanye abathengisi kufuneka bayithathele ingqalelo imeko yakho, kodwa abanyanzelekanga.

Ukuba woyikisiwe ngokunqanyulwa kodwa ucinga ukuba awufanelanga ukuba unjalo, nxibelelana nomthengisi wakho kwaye ubazise. Bamele ukutyelela ikhaya lakho ukuze bajonge imeko yakho ngaphambi kokuba benze nantoni na. Unokwenza isikhalazo ukuba bagqiba ekubeni baqhubeke kwaye bakucime.

Inkqubo yokuqhawula

Ukuba awufiki kwisivumelwano nomnikezeli ngeenkonzo zakho ukuba uhlawule ityala lakho, banokufaka isicelo kwinkundla ukufumana isigunyaziso sokungena ekhayeni lakho ukuze unqamle unikezelo lwakho. Umboneleli wakho kufuneka athumele isaziso esikuxelela ukuba benza isicelo enkundleni.

Phambi kokuba kuvele ukuxoxwa kwetyala, nxibelelana nomthengisi wakho kwaye uzame ukufikelela kwisivumelwano sokuhlawula ityala lakho.

Ukuba awunxibelelananga nomthengisi wakho, kuyakubakho ukumanyelwa kwenkundla ekufuneka uye kuyo. Usenakho ukuza kwisivumelwano nomnikezeli ngeenkonzo zakho ukuhlawula ityala lakho kweli nqanaba. Ungahamba nomhlobo wakho ukuze aninike inkxaso.

Ukuba inkundla inika isigunyaziso, umthengisi uya kuba nakho ukunqamla unikezelo lwakho. Kufuneka bakunike isaziso esibhaliweyo seentsuku ezisixhenxe phambi kokuba benze njalo. Ukuziqhelanisa, kunqabile ukuba ababoneleli banqamle abathengi. Banokulingana umlinganiso wekhadi kwangaphambili kwikhaya lakho.

Umboneleli wakho ngekhe ayidinge iwaranti yokuqhawula imitha ngaphandle kwepropathi yakho (njengoko isiqinisekiso kukungena kwipropathi yakho), kodwa uninzi lwababoneleli basaya kuyifumana.

Ukuba unayo 'imitha efanelekileyo'

Ukuba unayo imitha yamandla smart ekhayeni lakho, umboneleli wakho unokunqamla unikezelo lwakho ukude ngaphandle kokufuna ukufikelela kwimitha yakho. Nangona kunjalo, ngaphambi kokuba benze oku, kufuneka babe:

  • ukunxibelelana nawe ukuze uxoxe ngeendlela onokuhlawula ngazo ityala, umzekelo, ngesicwangciso sentlawulo

  • undwendwele ikhaya lakho ukuvavanya imeko yakho kunye nokuba ingaba oku kuya kukuchaphazela na ukuba unqamleke, umzekelo, ukuba ukhubazekile okanye umdala

Ukuba abayenzi le nto kwaye bazama ukukuqhawula, yenza isikhalazo kumthengisi wakho.

Ukunxibelelana kwakhona

Ukuba ubonelelo lwakho lucinyiwe, nxibelelana nomthengisi wakho ukuze alungiselele ukunxibelelana kwakhona.

Kuya kufuneka wenze amalungiselelo okuhlawula ityala lakho, umrhumo wokuqhagamshelwa kwakhona kunye neendleko zolawulo. Imali oza kuhlawuliswa ixhomekeke kumthengisi wakho, kodwa kufanelekile.  

Kuya kufuneka uhlawule umthengisi wakho ngedipozithi yokubeka kwimeko yokukunika unikezelo.

Awunakucelwa idiphozithi yokhuseleko ukuba unayo imitha yombane wekhadi.

Ukuba uhlawule zonke iintlawulo umthengisi wakho kufuneka akunxibelelanise kwakhona kwisithuba seeyure ezingama-24 - okanye kwisithuba seeyure ezingama-24 zokuqala kosuku lokusebenza olulandelayo ukuba wenza intlawulo ngaphandle kweeyure zomsebenzi.

Ukuba awukwazi ukuhlawula zonke iintlawulo ngaxeshanye, ungabuza umboneleli wakho ukuba uyavuma na ukuvuma isicwangciso sentlawulo kunye nawe. Ukuba bayavuma baya kuthi bakunxibelelanise kwakhona kwisithuba seeyure ezingama-24.

Ukuba umboneleli akakunxibelelanisi kwakhona kwisithuba seeyure ezingama-24 kuya kufuneka ahlawule imbuyekezo eyi- $ 30. Kufuneka bakwenze oku kwisithuba seentsuku ezili-10 zokusebenza. Baya kuhlala betyala iakhawunti yakho, kodwa ungabacela ukuba bakuhlawule ngetsheki okanye ngokudlulisa ibhanki. Ukuba abahlawuli ngexesha kufuneka bakuhlawule ngaphezulu kwe- $ 30 yokulibaziseka.

Ukuba unqanyuliwe ngenxa yokuba unikezelo lwamandla lwakho luphazamisekile,  Unokwazi ukufaka ibango

bottom of page